We Handle the Home Office
	Our model removes the typical “home office” bureaucratic quagmire from the picture entirely. Rather than simply pass you off to a remote, warehouse-sized call center for product or service support—like most other financial service providers—our customer service begins and ends with a single phone call to Shurwest.
	No Voice Mail
	Customer service is effective only through person-to-person contact. As such, we steadfastly refuse to use voicemail during business hours. Call Shurwest Financial Group and a real person will answer the phone by the second ring!
	We Know Your Business
	When you call us, your call is answered by someone you’ve talked to before, who not only knows your business and is familiar with your needs, but also can confidently answer your questions and promptly resolve any issues that you or your client may have.
	We Work When You Do
	Our hours of operation are from 6:30 a.m. to 5:00 p.m. (PST). Simply put, when you need us, you can reach us.